The hook looks as nice in real life as in the photo. No complaints. Communication with the company was excellent. The reason I gave only 4 stars was that I thought shipping was a little pricey for such a small item. I don't expect them to shop at cost, but I know there are shipping methods (packaging, class of mail, carriers etc) that could have done it for far less. Other wise, very happy and wou.ld shop here again.